Nudge.ai helps your team maximize the renewal and growth rates of all your existing accounts
Start with this report for visibility, then start engaging multiple influencers across your accounts so you can prevent relationship attrition issues early.
Buyers control their own buying journey. Your team will succeed at growing each account if you can understand and guide that buying journey.
With Nudge, you can see how each buyer has progressed and suggest well-timed next steps in their exploration. Trust is built at each step of the journey.
Nudge automatically monitors your relationships with your customers and alerts you, based on your own thresholds, when you begin to lose touch with any account. Quick templates help to re-engage and re-build each relationship.
Growing an account is a full team effort. Customer success, support, sales, and the executive team all maintain relationships that are important to growing the account.
Nudge helps you understand this dynamic by showing you, at a glance, who has what relationships, and how strong they are. Knowing this foundation helps you navigate an account and maximize their growth and upsell potential.
Nudge.ai shows your entire team’s relationship efforts towards any account, including sales, marketing, and customer success efforts. Further, any involved party including legal and finance can be shown in order to demonstrate deal slippage risk.
Active accounts can be in conversations with multiple team members simultaneously, across sales, service, and customer success. Stepping on another person’s toes can harm the chance of growing each account.
Nudge automatically tracks conversations to show you who on your team is current speaking to contacts at each account so you know of every initiative to drive more success and more growth at the account.
Nudge embeds seamlessly alongside your CRM data to add rich, actionable, contextual insights to each customer account.
Customer success team members are often responsible for managing many accounts, and being able to do so seamlessly from Salesforce.com makes them more efficient and more effective at delivering success to each customer.