Webinar: Stop Fighting Fires and Start Driving Customer Success
Transforming your customer success organization by establishing proactive customer relationships
Learn From Experienced Customer Success Leaders
Customer Success has become a driving force behind organizational growth. However, most CS teams experience the 80/20 effect; they spend 80% of their time with only 20% of their customers: the high MRR or squeaky wheels.
In this webinar you will learn:
- How our panelists approach the Customer Journey
- How successful companies structure Customer Success within their organizations
- Useful metrics to help benchmark against